Last Updated: April 28, 2025

1. Introduction

Hub City Software ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at hubcity.software (the "Website") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Website or services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out forms on our Website, including our contact form
Register for an account
Subscribe to our newsletter
Request a consultation or quote
Correspond with us by phone, email, or otherwise

The personal information we collect may include:

First and last name
Email address
Phone number
Company name
Job title
Message content

Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device and usage, including:

IP address
Browser type and version
Operating system
Pages of our Website that you visit
Time and date of your visit
Time spent on those pages
Referring website addresses

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide, maintain, and improve our Website and services
Process and respond to your inquiries, comments, or requests
Send you technical notices, updates, security alerts, and administrative messages
Communicate with you about products, services, offers, promotions, and events
Understand how users interact with our Website to improve user experience
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Protect the rights, property, and safety of our users and others

4. Disclosure of Your Information

We may share information we have collected in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different Privacy Policy.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, or disclosure. However, no website or internet transmission is completely secure. Therefore, we cannot guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of any of our safeguards.

6. Your Privacy Rights

Account Information

You may at any time review or change the information in your account or terminate your account by contacting us using the contact information provided below.

Opting Out of Email Marketing

You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account.

Rights Under the GDPR and CCPA

If you are a resident of the European Union or California, you have specific rights regarding your personal information. Please contact us to exercise these rights.

7. Third-Party Websites

Our Website may contain links to third-party websites and applications of interest that are not affiliated with us. Once you have used these links to leave our Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website.

8. Children's Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Hub City Software
Jackson, TN 38305
Email: info@hubcity.software
Phone: (731) 616-7886